Specific Terms and Conditions of Sale
Please read the following Corsica Aventure specific terms and conditions of sale carefully.
The present specific terms and conditions of sale are complemented by the general terms and conditions of sale, excerpt from Decree No. 94-490 of 15 June 1994 taken in application of article 31 of Law No. 92-645 of 13 July 1992, which records the relation between travel agencies and their clientele, as well as the conditions of site usership.
You can secure a provisional place on your chosen holiday by telephone. To make this a firm reservation we need to receive a booking form within the following 8 days. Before making this reservation consult our general sales conditions.
Reserving one of our holidays implicates an adherence to our specific and general terms and conditions of sale. The reservation form must be filled out and signed by the person responsible for the document. Where there are more than one person to reserve, make sure all names and details are given as well as the name of the person responsible for the reservation. Receiving this form only confirms the reservation if there are places available.
Over 30 days before departure:
Fill out, sign and return your reservation form with a deposit of 30% per person. The balance must be paid 30 days before your departure.
Less than 30 days before departure:
Please pay the total amount with your reservation form.
Payment : by cheque in Euros, debit card, mandate or tax free credit transfer, to TOUR AVENTURE TREKKING.
Code (BIC) : CEPAFRPP313
Code (IBAN) : FR 76 1313 5000 8008 1065 1643 382
Agence Caisse d'Epargne de Midi-Pyrénées , Code banque : 13135 - Code guichet : 00080 - Compte : 08106516433 - clé RIB 82
Attach the credit transfer to your reservation form. Holiday cheques are accepted.
You will receive confirmation of your reservation with a countersigned copy of your reservation form, your invoice, a possible insurance contract and your holiday description, if you have not already received it.
The balance must be paid 30 days before the departure date, without any reminding on our part.
Bookings are accepted on the understanding that all persons travelling have accepted the relative information to his/her chosen holiday detailed in the brochure and tour notes. The tour notes state clearly what is and is not included in the tour price. In general, airport taxes, vaccination costs, visas, personal drinks, and entrance fees are not included in the price of the trip unless otherwise stated. The price of your holiday is subject to modification or readjustment due to unfavourable price changes in fuel, transporters, airfares, government imposed charges or adverse currency exchange rates.
Police and sanitary regulations
Each participant is obliged to comply with police and sanitary rules and formalities. The information contained in our brochure and our website is only an indication and cannot make us responsible. The non-respect of these regulations remains the sole responsibility of the participant who will be accountable for the payment of any ensuing charges.
Your bookings are accepted on the understanding that you realise the hazards in this kind of tour, including injury, loss or damage of property and inconvenience. The whole philosophy of this type of travel is one which allows alternatives and a substantial degree of what each group should accomplish and not as a contractual obligation on the part of Tour Aventure. It is a condition of joining any of the tours that you accept this flexibility.
Each participant must conform with the advice given by the head of the expedition or the guide even when the advice is not given in the route notes. We cannot be held responsible for incidents, accidents or corporal damage which result from a careless personal descision.
CORSICA AVENTURE acts as an intermediary between, on the one hand, the client and, on the other hand, the different contractors (transporters, hotels, charterers, local agencies, guides etc…). If the arrival and departure dates are modified, due to problems with airplanes, boats or land transport we cannot in any way be held responsible and we will ask you for a participation in any supplementary charges accrued.
If we can’t carry out an engagement that has been provisioned we will do everything possible to replace it by an equivalent. We could be forced, when circumstances dictate, to substitute one hotel or mode of transport for another, to take a different route or to cancel certain excursions, provided these ,exceptional, modifications give rise to an unspecified compensation ; the client will not be able to refuse them without giving a valuable reason.
If you cancel your booking:
If you, or any member of your party find it necessary to cancel a booking, you may transfer that booking to another suitable person, a new booking form must be completed. Cancellation of booking will become effective upon receipt of written notification from you, and the following cancellation charges will be due:
· 30 days before departure : 55 Euros for administrative charges.
· From 30 to 21 days before departure : 25% of the total.
· From 20 to 14 days before departure: 50% of the total.
· From 13 to 7 days before departure : 75% of the total.
· From 6 to 2 days before departure: 90% of the total.
· Less than 2 days before departure : The total due.
These costs will be reimbursed by insurance in the case of justified cancellation and if you have taken out such an insurance. The cost of insurance is not reimbursable.
Any voluntary interruption to the holiday on your part incurs no reimbursement, even due to an expulsion decided by your guide in the case insufficient or non-respect of security. In case of the impossibility to carry out a holiday, you can propose a replacement in the condition that they fit the same conditions and that we haven’t already made any reservations in your name. You are obliged to inform us between 7 and 15 days before departure by letter.
If we cancel your booking:
If we find it necessary to cancel a booking for reasons outside of our control, or for reasons of force majeure, we will make every effort to offer a suitable alternative. If the minimum number of persons upon which the trip is costed fail to make bookings you will be informed at the latest 21 days before the departure date no extra compensation payment will be made.
As a condition of the booking you must be adequately insured. It is your responsibility to ensure that the insurance cover you purchase is adequate for both your and our requirements. We advise an insurance that covers loss of baggage and insures against holiday cancellation. It is obligatory that the insurance covers you for mountain rescue and repatriation. We may ask to see proof of your insurance details on arrival. We recommend the "ASSISTANCE LOISIRS-VOYAGES", an insurance adapted to our type of holidays. This insurance covers the following :
1- Repatriation assistance
2- Holiday cancellation
3- Interruption to holiday
You must have taken out an insurance policy from the time of your reservation. The price for the above insurance costs the following per person:
3% of the total holiday cost.
Send us an extract of the general terms and conditions of the insurance when you reserve.
If you don’t wish to take out an insurance policy we ask you, before your departure, to send us a certificate of your personal insurance with your name and nature of the cover available.
If you have any complaint about the holiday you should make it known as soon as possible to the trek leader and the supplier concerned if applicable. If it is still not resolved at the end of your trip you must notify the Tour Aventure office within one month of your return where we will do our best to resolve it. This contract is made on the terms of these booking conditions and is subject to French law and the exclusive jurisdiction of French courts at all times.
Lawsuits can only be dealt with by the Ajaccio tribunal..
TOUR AVENTURE TREKKING – SARL au capital de 7500€ - RCS Ajaccio 489 755 470 – Garantie Financière de 137204€ : A.P.S (Association Professionnelle de Solidarité) : 15 avenue Carnot 75015 Paris – Licence d’état LI 02A.06 0002 – Membre du syndicat des agences de voyages - Responsabilité Civile et Professionnelle : GAN EUROCOURTAGE, 4,6 avenue d’Alsace à La Défense N° Contrat 08410716
- Siret établissement 1 rue du Général Fiorella 20 000 Ajaccio 489 755 470 00015
Téléphone : (33) 04 95 50 72 75
Fax : (33) 04 95 21 42 95
- Siret établissement 15 rue Charles de Gaulle 09100 Pamiers 489 755 470 00023
Téléphone : (33) 05 61 68 37 64
Fax : (33) 05 61 68 25 83
Code APE 633Z -
TVA : FR8841041164900032
Siège social : 1 rue du général Fiorella - 20 000 Ajaccio - FRANCE
E-mail : firstname.lastname@example.org
Tour Aventure est une marque déposée auprès de l'Institut National de la Propriété Industrielle (INPI) sous le numéro national : 023182971.
Directeur de la publication : Monsieur Etienne Garcia